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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Fire Commercial Cleanup Process

10/11/2022 (Permalink)

Visible damage to a commercial building following a structure fire Soot, smoke smell, and structural damage after a fire can all affect your commercial facility.

When something unexpected happens, you want to be sure that you can quickly restore your business. At SERVPRO of Central Schaumburg/West Bloomingdale, we are here for you 24 hours a day, 7 days a week. We have the training and equipment necessary to clean up any size commercial fire and ensure that it does not cause damage to your building or its contents.

Fire Damages to Your Commercial Building

Fire damages to your commercial building can include soot, smoke smell and structure damage. These are all the effects of a fire that may need to be cleaned. Fire cleanup is the process of cleaning up after a fire has occurred. The removal of debris and rebuilding are also part of this process. Fire restoration is the restoring or repairing of something after it was damaged by fire, smoke, or other means.

SERVPRO of Central Schaumburg/West Bloomingdale is ready to help with a fire in your commercial building by providing 24-hour emergency service, immediate access to water damage restoration specialists who will begin work on controlling moisture as soon as possible and insurance documentation assistance for filing claims on your behalf. 

Smoke and Soot Cleanup and Restoration

What is Soot?

Soot is a residue left behind by incomplete combustion of carbon-based fuels. When you burn something like wood, paper or oil in an enclosed space, the smoke generated contains soot particles which get deposited on various surfaces inside your home (such as cabinets, walls, and ceilings).

Call the Professionals to Handle Fire Cleanup in Your Commercial Building.

SERVPRO of Central Schaumburg/West Bloomingdale has the equipment and experience necessary to handle any size fire cleanup in your business.

If your building has been damaged by a fire, don't hesitate to call us. Our professional team will be on site as quickly as possible to remove all traces of smoke and water damage and get your business back up and running as soon as possible.

SERVPRO of Central Schaumburg/West Bloomingdale is Ready to Help with a Fire in Your Commercial Building.

When it comes to fire damage, time is of the essence. You need an emergency cleanup service that can respond quickly and effectively. SERVPRO of Central Schaumburg/West Bloomingdale stands ready to assist with any commercial fire situation. Our trained professionals are ready to come out at any hour of the day or night, even on holidays, weekends and after hours.

We provide immediate assistance when you have a fire in your building so that you can get back to business as soon as possible. A key part of our response is our quick arrival time—we aim for a response within one hour from the time you call us!

SERVPRO of Central Schaumburg/ West Bloomingdale is equipped for any size commercial fire cleanup.

We have been in business for over 20 years, and we're a full-service restoration company. We know how to handle any size commercial fire cleanup. Our technicians are on call 24/7, and they're certified by IICRC (Institute of Inspection Cleaning and Restoration Certification) so you can be assured that your property will be properly cleaned up after every job we complete.

We know that a fire in a commercial building can be devastating, but we are here to help you through it. Our technicians are trained to handle any size fire cleanup, and we offer 24/7 emergency service so there’s no waiting around when you need us most. Call today for more information on how we can assist you with your commercial building after a fire!

4 Ways To Avoid a Fire When Barbecuing

8/29/2022 (Permalink)

Smiling man seasoning meat on the grill Nobody wants a family picnic ruined by a grill fire

Four Barbecue Fire Prevention Tips

Cooking outdoors is one of life’s great pleasures. However, safety guidelines should always be observed to avoid causing a grill fire. In addition to burning dinner and disappointing picnic guests, you never want your home in Ontarioville, IL, to catch ablaze. Avoid the inconvenience of hiring a residential fire restoration professional by adhering to these four tips.

1. Place Grills Strategically
Anything flammable near an operating grill has the potential to cause danger. Therefore, they should only be used in open spaces. Never rest your cooker beside a wall or fence. Tree branches can also be a hazard. Think carefully about where children and pets are likely to be playing.

2. Stay Clean
Grease accumulates during each instance your grill gets used. Over time, the buildup becomes hazardous. Avoid triggering a grill fire by cleaning yours every time a cooking session ends. Yes, it is laborious, but maintaining a sparkling grill is an essential responsibility for every BBQ pitmaster.

3. Never Abandon a Hot Smoker
When friends are near and drinks are flowing, you may be tempted to leave your station. Allowing meats to roast without a watchful eye upon them is a good way to cause a barbeque fire. Stay close by your grill until the job has concluded.

4. Finish Wisely
Your fiesta may have ended, but fires burn even after the music stops. Coals remain incredibly hot for long after they have been used. Over time, smoking embers can waft toward your home and cause unsightly smoke damage. Always distribute ashes over coals once grilling is done. Gas grills should have their tanks immediately removed and carried away. Avoid leakage by making sure valves are tightly closed.
Nobody wants a family picnic ruined by a grill fire. Besides disappointing guests who desire their meat medium-rare, it’s embarrassing when the fire department alerts the entire neighborhood of your barbequing ineptitude. Avoid these awkward situations by diligently observing proper cookout procedures.

Fire Extinguisher 101: Types and How To Use

8/22/2022 (Permalink)

Fire extinguishers isolated on white background. Various types of extinguishers. Types of fire extinguishers.

Business owners in Bloomingdale, IL, know how important it is to be prepared. When it comes to fire, ensuring a fire extinguisher is available is essential. Depending on the business and the type of fire, not just any extinguisher will do.

Types of Extinguishers

When it comes to flames a kitchen fire is a whole different situation than one set by combustible materials. Depending on the type of business, having different kinds of fire suppression may be necessary. Below are the general classifications of fire extinguishers based on the source:

Class A – Wood, paper or other combustibles
Class B – Flammable liquid or gas
Class C – Electrical fire
Class D – Metals
Class K – Animal fats or vegetable oils cooking fires

Along with the different classifications, there are different materials released to extinguish the flames.

ABC Powder – A multi-purpose type that sprays a fine chemical powder.
Carbon Dioxide – Removes oxygen from the flames, making it suitable for Class B use.
Wet Chemicals – For use on Class K fires and some Class A ones if it is wood or paper.
Water Mist – Emits de-ionized water molecules via a fog-like mist that are attracted to flames and is effective for Class A, B, C and K.
Foam – Mostly used for Class A and B, the foam expands to suffocate the fire.
Clean Agent – A gaseous suppression option for Class B and C fires.

How To Use
No matter which types are best for your business, all are fairly standard to use. Be sure to examine the unit for any damage before use and verify there is a safe exit route in case it doesn’t work. It’s better to be safe and call a fire damage and restoration company for repairs. Once you are ready to use, simply remember PASS:

  • Pull pin.
  • Aim nozzle at the base of the fire.
  • Squeeze lever or handle.
  • Sweep the nozzle back and forth.

Since not all fires and risks are the same, understanding how a fire extinguisher works and the different types available ensures your business is better prepared for the unexpected.

What To Expect During Mold Remediation

8/17/2022 (Permalink)

Man wearing protective gear Mold remediation in Schaumburg, IL.

The Following Steps Will Take Place During The Remediation Process

If you have experienced a storm in Schaumburg,IL, or have had trouble with a leaky or broken pipe, then the resulting water damage may have caused black mold growth in your commercial building. The following steps will take place during the remediation process to remove the fungus and return your building to its previous condition.

1. Inspecting the Building
Before anything else can be done, the mold remediation company will inspect the building. Once the professionals have located all affected areas and assessed the damage, they can determine how to proceed.

2. Containing the Contaminated Area
Black mold spores can easily spread throughout the building during cleanup if the area is not properly contained. Negative air chambers are often used to prevent this. HVAC systems and fans will also be turned off to reduce airflow.

3. Removing the Mold
Once the area has been isolated, mold cleanup and removal can begin. Depending on the severity of the growth, absorbent materials may need to be removed. Surfaces will be treated to prevent mold from returning.

4. Cleaning Damaged Belongings
The building itself may not be the only thing affected by the black mold. Surfaces, paper documents and objects made with absorbent materials may also have mold growing on or inside them. In many cases, these can be salvaged by professional cleaning techniques. However, if the damage is too severe, these items may need to be replaced.

5. Making Repairs
After the building has been cleaned, repairs may need to be made. Materials like drywall, insulation and carpeting can absorb large amounts of water. If this happens, it is difficult to remove or prevent mold growth. During restoration, these items may be replaced. Some areas may also need to be repainted.
It is important that mold cleanup and restoration is done properly to prevent the fungus from spreading throughout the building or returning in the future. While it may seem time-consuming, these steps are necessary to keep your building in its best condition.

Why Your Water Heater is Making Noises

7/30/2022 (Permalink)

Close up of a water heater An annual water heater flush is generally the best way to maintain your equipment.

Most noises that are made by water heaters come from those that have a tank. If you have a tankless system in Bartlett, IL, it might make a clicking noise when the flow switch starts and stops the flow of water, which is normal. However, if it makes a lot of noise when turning on, there may be too much calcium from hard water. This might indicate the need for a water softener. Other noises could be related to a dirty fan, a leak in the sealed combustion, or a problem with the burner. So, what about noises with a tank water heater?

Types of Water Heater Sounds

Crackling or Popping

Sediment can accumulate around the element tubes and begin making popping sounds as the water is forced through the sediment. If you have an older heater, this is more common. If the sound is more of a rumble, there may be sediment inside the tank which can be fixed with an annual water heater flush and a good cleaning. Similar noises can be made just by the metal tank expanding and contracting, which is normal.

Hammering or Knocking

If you hear a knocking sound inside your walls, this is usually from the pipes heating, especially when water going to and from the tank is turned off abruptly, such as from a dishwasher or toilet. This causes pipes in the walls to move, and while it’s not damaging to your water heater, it could cause wall damage eventually. Water hammer arrestors are made to solve this issue.


A screeching or screaming sound usually indicates that water is being forced through a small opening, caused by a slightly closed valve at your water heater or the appliance you’re using, such as a sink.

Tapping or Ticking

This is often a normal sound, caused by the check valves or heat traps in the pipes on top of your heater. These are used to make sure water does not flow in the wrong direction.

Maintaining Your Water Heater

An annual water heater flush is generally the best way to maintain your equipment to ensure it lasts as long as possible while functioning correctly and efficiently. It’s also useful to check the hot water supply lines to all of your sinks once in a while to ensure you won’t be needing any water damage repair out of the blue!

Post-Flood Cleanup at Your Home

7/20/2022 (Permalink)

Furniture damaged by floodwaters moved outside in a home. Damaged furniture by flooded waters
If you come home to a flooded house, or if a flood starts at your residence while you are there, your first concern should be your safety and the well-being of your family members. You'll also be concerned about the structure of your home and what can be salvaged. Of course, you can't forget about personal belongings and other items such as electronics, furniture, and documents. You may not be able to save everything, but with the help of an experienced flood remediation team and its content cleaning methods, you'll be able to hang on to many of your belongings.

What Should You Do?

If a flood started in your home due to a pipe burst, the water should not be harmful. In this case, you can take many matters into your own hands and protect the contents of your home before cleanup crews arrive. Follow these steps to minimize the risk of further damage:

  • Remove any materials from the water immediately.
  • Turn off electronics.
  • Get as much furniture and documents off the floor as you can.

What Can Be Spared, What Must Be Tossed?

Unfortunately, you may not be able to salvage all contents. You'll have a good chance of saving non-porous items; however, porous materials will likely be too saturated and damaged to keep. Flood cleanup specialists have the tools and methods to thoroughly clean books, photographs, televisions, stereos and computers.

Exercising Caution

In some situations, content cleaning isn't a task you should handle alone. Category 3 flooding, which occurs following a sewer backup, toilet overflow, or large storm to bring river water into your home, can be dangerous. This is known as black water. It contains hazardous materials, including human waste. Only a trained and competent expert should get near the water and touch any contaminated materials.
If you require content cleaning following water damage in your home, don't hesitate to call the pros. You can have confidence that these crews can restore many of your belongings.

SERVPRO Restores Water-Damaged Documents

7/14/2022 (Permalink)

Wet documents The SERVPRO Document Restoration Team is available at a moment’s notice for your document drying needs

Why Should You Choose SERVPRO?

Every commercial building is susceptible to some form of water damage, whether it’s a flood, sewage backup or fire sprinkler malfunction. Unfortunately, most of your building’s contents probably won’t be waterproof. After a water disaster, time is of the essence. You need to start restoration right away. This is especially true for paper-based items, including irreplaceable documents and photos. So, why should you choose SERVPRO? They use the latest state-of-the-art document restoration equipment to:

1. Dry

SERVPRO’s restoration team is proud to offer the same vacuum freeze-drying method that’s approved by the National Archives and Records Administration (NARA). In fact, the Library of Congress uses this method to dry invaluable books and historical documents. Vacuum freeze-drying works by using sublimation, which turns a solid into a vapor, skipping the liquid state altogether. This avoids the possibility of causing more water damage during the restoration process.

2. Clean and Disinfect

Paper-based materials that have been exposed to substances such as sewage or toxic chemicals will need to be disinfected. Gamma irradiation is a very effective technique used for sterilizing these materials.

3. Deodorize

After water-damaged paper-based materials are dried, they may have a lingering musty odor. This smell can be especially pronounced if mold has occurred. Eliminating foul odors is an important part of the document restoration process.

4. Re-jacket

A severely water-damaged book may be falling apart. Along with drying the inside, replacing the cover may be necessary to keep it bound.

5. Digitize

While it may be preferable to have some hard copies of important documents and photos, digital copies will make sure that they’re not a total loss should a disaster occur. SERVPRO restoration professionals can convert them to digital formats. The loss of these documents could severely impact your business.
When water damage occurs at your building in Roselle, IL, the remediation process needs to start as soon as possible to limit unnecessary loss. The SERVPRO Document Restoration Team is available at a moment’s notice for your document drying needs.

What To Do After a Furnace Flood

6/26/2022 (Permalink)

furnace air filter replacement Furnace air filter replacement.

After a Furnace Flood, What Should You Do?

If the basement of your commercial facility experiences flooding, you need to make furnace maintenance one of your priorities. A furnace exposed to water may stop working or even pose fire dangers. Prevent hazards in your Schaumburg, IL, business after a furnace flood by following these tips.

1. Prevent Further Flooding
Leave the flood site if it's not safe. To prevent further flooding, shut off the water to your building. You will also need to cut off electricity in flooded areas to avoid electric shock hazards.

2. Remove Water
Start removing water as soon as possible with a water remediation company. Their technicians have the knowledge and equipment to pump out water, dry out your business building and assess the site for damage. They can also check appliances to determine whether they need repairs.

3. Prevent Furnace Flood Hazards
Contact a professional to inspect your furnace before using it following water exposure. Though the furnace may seem functional on the outside, there may be internal problems you can't detect. A damaged furnace could develop the following hazards:

  • Fungi and mold formation
  • Fires
  • Carbon monoxide emissions

Damage to a furnace's interior parts could lead to the release of carbon monoxide, a poisonous gas undetectable to human sight or smell. Moisture trapped within the furnace could also create an ideal growing environment for mold and mildew. If the furnace filters become obstructed, the furnace could malfunction and start a fire.

4. Clean and Repair a Flooded Furnace
Your furnace's maintenance needs will vary based on the level of water exposure and damage. It may only require air duct cleaning or filter changes. Severe damage could entail the replacement of the whole furnace. Some water remediation agencies offer furnace maintenance services, including cleaning the air ducts and air filter replacement.
Don't feel overwhelmed over how to begin post-flooding restorations. Use these tips to get back in business after a furnace flood.

What You Need to Know About Black Water Damage

6/18/2022 (Permalink)

Bathtub overflowing, clean water flooded a bathroom. Bathtub overflow in a home in Bartlett, IL.

What You Should Know About Water Damage Caused by Black Water

Many homeowners in Bartlett, IL, will experience water damage to their house at some point. While this is a common occurrence, not all damage is the same. There are different categories of water with various levels of contamination. Level 3 water needs to be treated differently from the rest. The following information will help you understand why.

1. What Is It?
Level 3 or black water has higher levels of contamination than other categories. It often carries large amounts of bacteria, dirt and debris. It can also contain other contaminants like chemicals and mold spores.

2. Where Does It Come From?
Category 3 water can come from a variety of sources. If your toilet, bathtub or other plumbing fixture backs up, the resulting water overflow is often this type. This water can also enter your home during a flood when rainwater picks up waste and sewage from the street. Category 2 water that is allowed to sit for too long can also become more contaminated as bacteria continue to grow.

3. How Do You Remove Water Damage?
If your home has been damaged by category 3 water, it is best to let a professional handle it. Because of the high level of contamination, it can be harmful to expose yourself to this type of water without protective gear or clothing. The building and affected belongings will need to be thoroughly cleaned, and some materials might need to be replaced. A professional cleanup and restoration company has the necessary equipment and training to return your home to its previous condition safely.
Although all types of water damage should be taken care of as quickly as possible, there can be some differences in the process of removing it. Highly contaminated water should be dealt with by a professional in order to keep you and your home safe.

How To Prevent Mold Growth After a Flood

6/3/2022 (Permalink)

Washing machine, flooring has been removed, flood cuts performed on drywall and drying equipment placed on area Hire professionals to perform a flood cut to prevent mold from growing inside the walls.

How to Stop Mold From Growing After a Flood

Water damage is not the only thing you have to worry about if your Roselle, IL, home experiences flooding. Mold growth can begin within 24 hours in a wet home. Fortunately, quick remediation prevents this problem.

1. Document the Damage
The first step of any cleanup job, whether DIY or by a professional restoration service, is to take stock of the damage. Have an electrician or the power company take the electrical meter out of its socket. If your home uses natural gas, this should also be shut off. Turning off the power to the area ensures your safety. Take detailed pictures of the damage or do a video walkthrough for the insurance company before you begin cleaning up.

2. Extract Standing Water
To prevent mold growth, dry out the area as quickly as possible. Use pumps, buckets, or specialized vacuums to extract standing water. Hire professionals to perform a flood cut to prevent mold from growing inside the walls. Insulation and paneling will likely need to be replaced.
Run fans and dehumidifiers to dry out the remaining moisture. If the humidity outside is low, open windows and doors to increase airflow. If possible, move porous items that have absorbed a lot of water outdoors to dry in the sunshine. Understand that larger items, such as mattresses and sofas, may not be salvageable.

3. Clean and Sanitize
When everything is dry, it is time to clean up any mold growth that has occurred. Even surfaces that look clean should be sanitized because there will likely be bacteria present due to contact with flood water. Make sure to choose cleaning products that are specifically labeled to disinfect. Scrub hard surfaces. Put fabrics and other soft items in the washing machine with either bleach or another laundry sanitizing product.
Cleaning up after a flood can feel overwhelming. However, it is best not to delay because quick action minimizes the likelihood of a mold infestation.

What To Expect From the Commercial Fire Cleanup Process

5/30/2022 (Permalink)

Restoration in a building Commercial fire cleanup in Glendale Heights, IL.

Commercial Fire Cleanup Process

Weathering a fire at your business in Glendale Heights, IL, can be an overwhelming experience. As soon as the firefighters extinguish the blaze, you will probably wonder what happens next. After all, this is not an everyday occurrence. Direct damage from the flames, as well as water, smoke and soot damage, and possibly even structural damage, must be restored. Depending on the amount of damage your property sustains, the post-fire cleanup process can be very involved. After the fire is put out and everything is under control, you can typically expect the following cleanup process:

1. Assessing the Fire and Smoke Damage
First, fire damage restoration professionals will arrive to thoroughly assess the damage. They will determine the extent of loss and create a remediation plan.

2. Preventing Additional Damage
Once a plan is in place, the technicians will do everything possible to mitigate the fire and smoke damage. This often includes shutting off the building's electricity and water to prevent further loss, such as an electrical fire.

3. Cleaning All Surfaces
The restoration team uses industrial equipment and expertise to clean the entire area affected by the fire. All surfaces will collect dust and other debris, and the smoke and soot will likely impact them. In addition to smoke cleaning, a significant part of the cleanup process involves water damage restoration because firefighters typically use many gallons of water to extinguish a building fire.

4. Performing the Restoration Process
The restoration experts will do everything possible to return the affected property to its pre-fire condition. A big part of this process is using air scrubbers and other equipment to clean the air and eliminate smoke odors.
When a commercial building catches fire, remediating smoke damage is a significant part of the cleanup process. It's helpful to have a restoration company listed in your emergency contacts to call if the worst happens.

3 Reasons Your Water Heater is Making Noise

5/25/2022 (Permalink)

Leaking water heater Leaking in the hot water tank.

Three Causes of Noisy Water Heaters

When the water heater in your Schick, IL, home starts to make noise, you never want to ignore it. Some issues that are left unaddressed can turn into big problems down the road. Here are three reasons your hot water tank is making noise.

1. Sediment in Your Water Heater
Over time, hot water tanks collect sediment. When the sediment isn't regularly flushed, you could hear bubbling or cracking sounds coming from your tank. These noises occur because the water trapped between the sediment layers heats up and forces its way through.
Most water damage mitigation specialists suggest that you do a water heater flush at least once a year. The flush will ensure that you clean out the sediment and extend the life of your plumbing fixture.

2. Loose Heating Element
If you constantly hear a humming noise coming from your hot water tank, it likely means that you have a loose heating element. The flowing water around the element causes vibrations, which is responsible for the humming.
While there isn't much to worry about with a loose heating element, you can have a plumber tighten it if the noise is driving you crazy.

3. Leak in the Hot Water Tank
A hissing sound coming from your water heater usually indicates a leak. The sound is from the water or steam escaping from a hole in the unit or one of the pipes. Look for water stains around the unit to help identify the problem area. Ensure that all connections are tight and secure. If you can't safely stop the leaking, immediately call a plumber to come out and repair or replace the unit.
A hot water tank can make a lot of unsettling noise. Thankfully, understanding the different reasons it's making noises can help you better understand what is happening with your fixture and how to fix it.

Avoid Mold Cross-Contamination Through Containment and a Professional Response

5/20/2022 (Permalink)

Air mover and plastic barrier in a wall Containment for mold.

Containment and a Professional Response Can Help Prevent Mold Cross-Contamination

Mold cleanup can be a particularly tricky task because of the potential for cross-contamination. This is especially troublesome if mold contamination has closed down part of the commercial property, and there's concern that other parts may get shut down as well. Sadly, when property owners turn to DIY cleanup efforts, spores are often transported to previously unaffected areas. Rather than risking the spread of spores, it's best to turn this task over to Keeneyville, IL, professionals.

The First Containment Efforts
When you first notice the mold problem, reach out to mold cleanup and remediation professionals. These technicians have the training, equipment, and necessary supplies to avoid spreading spores. As you wait for the professionals to arrive, there are a few steps you should take:

Cordon off the affected area. If possible, completely cut off access to the area. Closed doors may prevent spores from traveling beyond the area as well as discouraging people from walking through.
Limit traffic in and out of the contamination zone. Spores can easily travel outside of the affected area on shoes, clothing, or even a slight breeze.
Turn off the heating and cooling system. HVAC systems are efficient at providing ventilation, but they are equally efficient at housing and carrying mold spores throughout the entire building.

Once these steps are complete, it is safe to wait for cleanup technicians to arrive.

Professional Cleanup Methods
Technicians take further steps during cleanup to keep mold contained. These include wearing protective gear, such as boots, gloves, and filtration masks. If necessary, they will further seal off the affected room or rooms with plastic sheeting. Sometimes, exhaust fans are required to provide ventilation that only moves toward the exterior of the building. Technicians use airtight plastic bags for removing affected items and may create a decontamination zone.
Thorough mold cleanup requires swift containment efforts. It is also a project with the potential for many mistakes and should be turn over to professionals as soon as possible.

How SERVPRO Helps Both Insurance Agents and Their Clients

4/24/2022 (Permalink)

Drying equipment placed in the lobby of a hotel SERVPRO of Central Schaumburg/West Bloomingdale is Here to Help.

SERVPRO Can Help You and Your Clients

SERVPRO is a preferred emergency restoration company for many insurance providers. That is because SERVPRO's experts understand what you need as an insurance adjuster. Here are some ways SERVPRO's Central Schaumburg/West Bloomingdale, franchise can help you and your clients.

1. Reduced Costs

The franchise professionals understand that an immediate response is key after a tornado, fire or flood. Once your client contacts the franchise, a representative will respond and tour the property right away. This limits the damage and thus makes the cleanup less expensive.
These experts additionally realize that restoring assets is cheaper than completing replacing them. Franchisees have been trained to restore as much as possible and to only replace what cannot be salvaged. The mitigation pros will pretest every affected item to determine what can be saved.

2. Quality Work

While an insurance adjuster needs to keep restoration costs low, he or she must also make sure the cleanup is done properly. SERVPRO thus trains its franchise professionals to meet standards set by the Institute of Inspection, Cleaning and Restoration Certification. Both insurers and franchisees can also add to their knowledge with continuing education classes at an IICRC-approved facility.
All of the vendors who service customers are also fully qualified for their positions. They meet vehicle and crew standards, and they must pass yearly compliance checks.

3. Constant Updates

An adjuster should additionally know the exact status of each insurance claim. Franchises let you do just that with the electronic Claims Information Center. It includes an estimate of the loss, photos of the damage and scanned paperwork.
A good insurance adjuster needs to offer commercial clients a reliable yet affordable restoration. SERVPRO's franchise professionals can help you do just this. Their trained experts respond quickly to any emergency and aim for restoration over replacement whenever possible. Franchises also provide agents with a Claims Information Center that lets them track the progress of each project. This knowledge should just add to your competitive advantage.

Can Water Pipes Burst In Freezing Temperatures?

4/19/2022 (Permalink)

Man installing insulation in an attic. Keep interior spaces warm and consider adding insulation around pipes and attics.

Do Freezing Temperatures Cause Water Pipes To Burst?

When weather reports show severe conditions rolling in, many business owners find it helpful to prepare for the storm. While it's true your business can sustain flood damage from excessive rain, commercial storm damage often involves issues with water freezing and causing a burst pipe. Take the following basic precautions to make sure your business is safe from the severe cold in Ontarioville, IL.

Avoid Standing Water

As temperatures plummet, water is more likely to freeze as it sits stagnant and exposed to the cold. To prevent a frozen pipe at your commercial facility, be sure all standing water is removed. Common ways to prevent sitting water during a cold spell may include the following:

  • Drain pools
  • Blow out sprinkler lines
  • Store hoses indoors

Add Insulation

Some business owners make the mistake of believing that because a pipe is in an interior space that a burst pipe incident due to freezing is unlikely. By contrast, interior pipes are often left exposed and have little to no warm airflow reaching them. Keep interior spaces warm and consider adding insulation around pipes, in rafters and attics, under sinks, through crawl spaces and along pipes that touch exterior walls.

Keep Water Warm and Flowing

If you plan on being away from your business during the coldest hours of the day, it may be wise to take measures to prevent freezing from occurring. As always, keep your interior temperatures at or above 55 degrees, even if no employees are present. This will reduce the chance of a frozen pipeline. Additionally, leave a small trickle of water running to allow for continuous flow and movement of your water supply. Creating movement reduces the chance of freezing significantly.

Call The Local Experts

If you happened to experience a burst pipe during recent temperature drops, you should turn to a local storm restoration crew to assist you in the cleanup. Repairing the damage and preventing future freezing is the best way to get your business up and running again.

Steps To Remove Commercial Mold

4/8/2022 (Permalink)

Plastic barriers placed in a home avoiding mold to spread Mold containment in Hanover Park, IL.

Mold Remediation

Mold loves moist, dark areas in your commercial building. If left unattended, mold growth can cause extensive damage to your facility in Hanover Park, IL. To eliminate a mold problem, it’s important to understand the typical steps involved in mold remediation.

1. Call an Expert

Don’t try to clean up the mold yourself. Contact a mold remediation expert as soon as possible to lead the effort. The professionals will follow the steps below, as necessary.

2. Assess and Inspect the Facility

Professionals assess the situation by looking for water damage and mold using technological equipment.

3. Contain the Mold

High humidity can trigger further growth quickly, so experts use containment procedures to reduce the risk of spreading mold. Negative air chambers are used to keep affected areas from contaminating other areas. HVAC systems and fans are turned off to discourage mold growth.

4. Utilize Air Filtration Equipment

Air filtration systems help capture and remove mold spores from the air, along with HEPA vacuums and air scrubbers.

5. Remove Moldy Materials and Clean Surfaces

The amount of mold remediation necessary depends on the amount of mold and the texture of the surfaces. Applications using antimicrobial treatments eliminate colonies of mold and reduce the likelihood that they will return. Porous materials containing mold are carefully removed and disposed of properly.
Materials that can be salvaged, such as drywall, furniture and carpeting, are cleaned and sanitized using specialized cleaning techniques. Odors can also be removed from these materials with deodorizing treatments and fogging equipment.

6. Restore the Premises

The level of restoration is dependent on the amount of damage to structures and surfaces. For example, restoration might only include replacing a few sheets of drywall or installing new flooring. If subfloors or other key structures are damaged, major reconstruction may be necessary.
If you are concerned about mold growth in your building, don’t hesitate to call a professional right away.

Avoid Common Plumbing Issues

3/29/2022 (Permalink)

White plumbing pipe leaking Leaking pipes and faucets is very common.

Avoid Plumbing Issues On Your Property

There are many unpleasant things that could bring business to a halt on your commercial property but leaking pipes and a puddle in the bathroom are some of the most annoying. One of the keys to avoiding plumbing issues on your property is preventative action against the most common problems.

Identifying Common Concerns

Naturally, it's best to identify the problems that tend to be common in Bloomingdale, IL, and across the country:

Leaking pipes and faucets is very common. After all, there are a lot of pipes running through large buildings, supplying water to sinks, toilets, and drinking fountains.
Toilets and drains tend to get blocked more often in commercial settings than in homes. This sometimes happens because inappropriate items are flushed or sent down the drain.
It's often difficult to keep water temperatures within a comfortable range because there's a heavy demand for water.
Clogs, leaks, and other types of damage, such as a pipe break, often cause a foul odor that escapes from drains throughout the building.

Your property insurance agent is a good source of information about the plumbing problems that you are most likely to experience.

Avoiding Trouble

After you identify the issues with the highest risk factor, the next step is learning how to prevent these common problems:

Avoid leaks by regularly checking faucets and watching for slow drips. Visually inspect pipes for signs of cracks, rust, lime deposits, or moisture.
Avoid clogs and a toilet backup by providing flushable toilet paper, napkins, and towels. Provide an appropriate and convenient way to dispose of waste. Place hair traps in the sink drain.
It's important to find the right balance when it comes to water temperatures in commercial settings. This means carefully selecting the size of your water heater or heaters. You may also need to use a combination of thermostatic mixing valves and tempering. Don't forget to check the pressure valve on a regular schedule.

When you can't avoid plumbing issues and leaking pipes, contact water damage cleanup and repair technicians to get your business back to its original condition. Remember that an early response prevents widespread damage.

Immediate Steps To Take After a Fire

3/29/2022 (Permalink)

Broken window, window frame with smoke If your home has been damaged by fire you should secure your home by making sure broken windows are boarded up.

Fire Restoration Process

A fire in your home in Hanover Park, IL, can leave behind a lot of devastation, and this experience can be overwhelming. Knowing the first few steps that you need to take can help to focus your attention and get the fire restoration process started as soon as possible so that everything can go back to normal again.

Call Cleanup Experts

Even a moderate fire is going to cause a lot of damage, and you will need to know what was destroyed not only by the fire but also the water used to put it out. This information, along with the estimated cost of fixing your home, will be useful when you file your fire insurance claim. Contact fire damage mitigation experts to handle the problem. They will walk you through every step of the process:

  • Assessment
  • Water removal
  • Material tear-out
  • Drying
  • Smoke cleaning
  • Rebuilding

Having a team that handles everything from the initial consultation to the final touches of fire restoration can help the cleanup go more smoothly.

Avoid the Damage

When your home is damaged, it's tempting to take matters into your own hands and start cleaning immediately. This is not a good idea when it comes to the cleanup after a fire, though. You don't know which parts of the structure are secure enough to be safe, or you may end up doing more damage to your home. It's best to wait for the experts to arrive.

Secure Your Home

The restoration process may take a while, particularly if there is a lot of damage. In the meantime, you will need to secure your home by making sure broken windows and any gaping holes left by the flames are boarded up. Your restoration team can advise and assist with this process as well.

Your home will likely need a lot of work after a fire, but the good news is that you don't have to do everything yourself. By enlisting the help of trusted fire restoration experts, you can rest assured that everything will be taken care of properly.

3 Steps To Take After a Black Water Flood

3/29/2022 (Permalink)

A woman using a vacuum extractor on a carpet floor Water removal and cleanup in Ontarioville, IL.

Three Steps You Can Take After a Black Water Flood

Commercial property owners in Ontarioville, IL, know the devastating effects of water damage to their buildings. The source of the water that floods a building could leave its natural construction materials irreparable, especially if it is black water or highly contaminated water. Some common causes of floods in buildings include:

  • Toilet overflow
  • Inclement weather
  • Sewage backup

1. Clean the Water

The first step is to get rid of as much water as you can. If the water you are handling is black water, use protective gear, such as gloves and a mask, to prevent infections and illness. Sop up the flood with old rags, towels, and a water vacuum if one is available to you.

2. Dehumidify Your Property

The natural construction material used to build your property, such as wood and drywall, will remain humid after a flood. This causes severe damage if you do not treat it, leaving room for microbial growth and rotting. To dehumidify materials, you can run a dehumidifier in the room until the moisture has left most of the porous items in the room. There are services available to dehumidify property if you would rather leave the job to a professional.

3. Restore Property

To complete the process, restore any materials that have been left irreparable. If the job is too severe for a single person, contact a professional water damage restoration service to aid in restoring your property to normal. Insurance companies often cover damage expenses from plumbing leaks. Check with your insurance provider before attempting to fix damages yourself.
Water damage can be costly and causes property owners a headache. Know these steps to get ahead after experiencing heavy damage to your building. Acting quickly in an emergency plumbing situation can prevent severe damages from leaving the natural construction materials of a property irreparable.

Three Reasons Why You Should Start the Fire Restoration Process Right Away

2/28/2022 (Permalink)

Broken window, porch fire damage Porch fire damage in Schaumburg, IL.

Fire Restoration Process

If you’ve just experienced a fire in your home in Schaumburg, IL, then the sight of your house might make you feel like your life will never be the same again. While a loss is inevitable in a large fire, a team of fire damage specialists can often take your damaged home and restore it to its original condition. While fire damage cleaning can be very effective in saving your home and preserving many of your items, it is imperative for the following three reasons that you act right away!

1. Lingering Smoke Causes Further Damage to Your Home

Smoke is extremely detrimental to the structure and appearance of your home. Staining, warping, corrosion, and a strong smoky odor will all occur as smoke makes its way through your home. Electronics also become hazardous and damaged when affected by smoke. To quickly restore items and structures affected by smoke damage before they become unrepairable, prompt action by trained professionals is essential.

2. The Structure of Your Home Can Collapse

When the fire restoration company arrives at your home, one of the first precautionary actions they’ll take after inspecting the damage is to secure your home. This makes the environment safer for everyone inside and prevents further damage from occurring. Boarding up walls and windows and placing tarps on fire-damaged roofs is the main method used.

3. Further Water Damage and Mold Growth Can Occur

If standing water is left in your home for an extended period of time after a fire occurs, there will be extensive damage to the structure of your home and mold will start to grow on wet surfaces. The sooner you start the fire restoration process the more effective you’ll be at preventing mold growth and water damage from occurring.

While the condition of your home post-fire can be an extremely overwhelming site to see, fire restoration specialists have the expertise and skills necessary to get your home back to normal. Prevent further damage by contacting them right away!

3 Reasons To Use SERVPRO’s Claims Information Center

2/24/2022 (Permalink)

Flooded basement with drying equipment placed in damaged area. Water damage restoration in a Bartlett, IL residential property.

3 Reasons To Use SERVPRO’s Claims Information Center

When you are working on processing an insurance claim for a client’s Bartlett, IL, home, you will have quite a bit of information to deal with. Using the Claims Information Center to help keep track of everything will allow you to do your job more efficiently. Here are a few ways that it can make your work a bit easier.

1. Everything You Need Is in One Place

The SERVPRO Claims Information Center allows you to keep all of the information you need in one easily accessible location. This will allow you to find what you are looking for more quickly. You can spend the time that you would have used looking through stacks of papers on helping your client and moving through the claims process faster.

2. You Can Access It Whenever You Want

Processing an insurance claim can take a lot of time, so you don’t want to waste any waiting around for access to important information. With this electronic claims service, you can access the documents you need at any time, allowing you to continue your work right away.

3. Accurate Information Helps You Make the Best Decisions

Deciding how to move forward with a claim requires you to have the most accurate information. As the insurance agent, you want to make the best choices for both the client and the insurance agency. With the Claims Information Center, you have access to a complete electronic job file that includes photos of damaged items, a detailed estimate of repair costs and scanned paperwork and forms. With this information, you can be sure you are making the right decisions.

Using a damage restoration company with an electronic claims service can make it easier for you to complete the insurance claim process. You won’t need to sort through piles of documents, and you will have accurate information at your fingertips whenever you need it.

Does Commercial Insurance Cover Storms?

2/1/2022 (Permalink)

No roof on on a commercial building High winds can cause damage to your commercial roof.

Does Commercial Insurance Cover Storms?

Commercial property insurance policies cover many types of storm damage. Owners of buildings in locations prone to hurricanes or flooding may want to consider an additional storm insurance policy or rider on an existing policy. Find out more about covered perils and which exclusions or limits to look out for in a policy.

Hail and Wind Damage

Most general commercial property policies cover damage caused by hail and wind. These conditions may result in several forms of damage to roofing materials:

  • Bruises
  • Cracks
  • Dents
  • Punctures

Be sure to document damage before tarping over or taking other mitigation measures. Insurers are more likely to cover a claim if the owner can prove a roof was in good condition prior to a storm.

Leaks and Flooding

If a roof leaks due to damage sustained during a storm, commercial property insurance should cover the damage as long as the roof was previously in good condition. Flooding caused by the following conditions is not covered by most commercial property policies:

  • Heavy rain
  • Rising bodies of water
  • Sewer backups

Supplementary flood or storm insurance policies or endorsements will be necessary to cover damage caused by accumulating rain. Heavy rain can also cause municipal sewer mains to back up into buildings. Additional sewer coverage may also be necessary.

Hurricanes and Tornadoes

Hurricane damage is cut out of many commercial property policies or may be subject to special insurance coverage requirements such as percentage deductibles based on property value. Property owners may want to seek additional coverage. Most policies cover damage caused by tornadoes, but policyholders should purchase a sufficient amount of coverage to compensate for a total loss.

Many types of storm damage should be covered by a commercial property policy for a building in Roselle, IL. Flooding, hurricanes and sewer backups may require additional storm insurance to offset the costs of commercial mitigation and restoration.

Six Tips to Prevent Pipes in Your Home From Freezing

1/23/2022 (Permalink)

Yellow pipe, frozen pipe Prevent pipes in your home from freezing.

Popsicles and snowmen should be frozen. Ice cubes and glaciers should be frozen. Your home’s pipes should definitely not be frozen. Unfortunately, it can happen more often than anyone would like. Frigid winter temperatures affect more than just the great outdoors and if not properly protected, frozen pipes could cause a water disaster. Take a look at some ways to prevent a pipe freeze in Glendale Heights, IL.

Six Ways to Prevent Frozen Pipes

1. Warm up the rooms where water pipes are located
2. Open cabinet doors to allow heat to reach the pipes
3. Repair any cracks and holes that are open to the outdoors
4. Apply additional insulation around pipes
5. Use heating tape on faucets and pipes located outdoors or in unheated areas
6. Leave a faucet running a small stream or rapid drip during cold snaps

The obvious enemy to the formation of ice is heat. Keeping your home warm, even when you are away on vacation is vital to preventing pipe freeze. Just take care not to use space heaters in unoccupied areas. Allow your home to maintain a temperature of at least 60º at all times when a dip in the temperature is expected. Leave interior doors throughout your home open to allow warm air to circulate and leave cabinet doors open beneath sinks.

Filling in any holes, gaps, or cracks where frigid air comes through, can quickly drop the temperature and tempt problems. Insulating can prevent a pipe burst and is easy to do using split foam tubing made for the task. Heat tape can really help with pipes that are outdoors or in cold basements. Allowing an indoor faucet to dribble will help keep pipes open as well.

In the event you experience frozen pipes, a water damage repair specialist in Glendale Heights, IL, can help you reclaim your home and remediate any destruction water causes to your home's content or structure. But an ounce of prevention is still the best way to ensure that you won’t have to deal with any destructive results of cold weather.

Staying Safe After a Flood

1/11/2022 (Permalink)

wet wooden floor, air movers placed in a room. Concept of storm damage in a home Storm damage in Schick, IL.

Four Tips To Keep You Safe When Dealing With a Flooded Home

Experiencing a flood in Schick, IL, can be devastating to your life, home and property. After the flood water has receded, it’s only natural to begin the process of assessing the damage. During these times, it’s imperative that you prioritize your safety. Here are four tips to keep you safe when dealing with a flooded home.

1. Wait for Clearance to Return

Floods can wash out roads and down power lines. Never return to an area that’s been damaged by flood waters without clearance first from the authorities. Your local news, radio and the National Weather Service are great sources for updates on the affected area.

2. Wear Protective Clothing and Shoes

Any surface that’s been touched by water should be considered contaminated. Flood water may contain animal waste, chemical and industrial runoff and untreated sewage. Rubber gloves and waterproof outerwear are sufficient, but don’t neglect a durable pair of shoes. Injuries to the feet are some of the most common following a flood.

3. Ventilate Your Space

Depending on how much of your home has been exposed to water damage, a flooded home is at risk for the growth of mold. Keeping your windows and doors open as much as possible can help reduce the chance of mold taking hold in the home. If you do suspect mold, contact a local restoration specialist to assist in the mold remediation process.

4. Use Caution With Electrical Appliances

You’ll need to shut off the main power at the breaker, but first examine the area for any signs of water. Contact an electrician if you’re unable to reach the circuit breaker without standing in water. Once the power’s off, have all affected appliances inspected before attempting to operate them.

The damage done by flood water can be extensive. Work with certified restoration professionals in Schick, IL, to aid in the process of restoring your home.

Commercial Property Insurance and Fire Damage

1/6/2022 (Permalink)

Visible damage to a commercial building following a structure fire Commercial fire damage in Keeneyville, IL.

Commercial Fire Insurance

Most commercial insurance policies cover fire damage. These policies should also cover additional or secondary damage caused by water used to extinguish a fire or smoke. The following factors may impact the cost and limits of a business insurance policy.

The Type of Business

Businesses that use hazardous or flammable equipment may have higher insurance premiums. These operations may involve

  • Alcohol
  • Chemicals
  • Cooking equipment
  • Smoking
  • Vehicles

The premiums for a bar, garage, or a conventional office building may vary widely based on the difference in fire risk levels. Business owners should make sure that a sufficient level of coverage is available for the potential costs of damage cleanup and restoration and liability.

Structural Components

A building made of combustible materials such as wood may pose a greater fire risk than a structure that is built out of fire-resistant materials. Owners should consider the risk of fire in the primary structure in addition to any additions or modifications. The degree to which building materials may succumb to fire and the distance of a business from the nearest fire station may drive up the cost of a commercial insurance policy.

Fire Safety Equipment

It is also crucial that a business be equipped with fire safety equipment. This may include

  • Alarms and detectors
  • Fire extinguishers
  • Sprinklers

Some regional building codes require hardwired fire alarms. These systems should also have a battery backup in case of power failure. Battery-powered smoke detectors should also be regularly tested and the batteries should be changed. Have fire suppression systems and equipment such as extinguishers periodically inspected to ensure that critical components will function in the event of a fire.

All of these factors may impact the costs of commercial insurance coverage for a business located in Keeneyville, IL. A business owner may want to compare commercial policies to find the right level of coverage for fire damage.


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